Environment: Behavior Driven Development (BDD - Second Generation of Agile)
Role: Agile Business Analyst
This product allows clients to make appointments with a medical office, create their health histories and pay for their appointments. Due to significant and repetitive occurrences of bugs, the company’s CEO stopped the IT development and after a number of BAs failed to resolve the issue for 8 months, I was employed to re-start the development of this website. After thorough analysis in an Agile BDD environment I found that no user-flow and no internal work-flow involving the company’s employees was present. I worked on both of these, by conducting meetings and finding solutions thus improving the websites quality level. So, the final result was a working, up-to-dated site.